At winpkr, the privacy of our Pakistani players is not a compliance formality — it is a core operational commitment. This Privacy Policy explains precisely what personal data winpkr collects, why we collect it, how we use and store it, who we share it with, and what rights you have over your own information. Please read this document carefully.
A plain-language summary of how winpkr approaches the personal data of Pakistani players. Full legal detail follows in the policy sections below.
winpkr collects personal data on a minimum-necessary basis. We ask for your name, CNIC, contact details, and payment information because our international gaming licence requires identity verification and fraud prevention — not for marketing profiling beyond what is needed to operate your account.
All personal data held by winpkr — including KYC documents, payment details, and account credentials — is stored on encrypted servers with access controls that limit internal visibility to personnel with a legitimate operational need. We apply TLS encryption to all data in transit between your device and the winpkr Platform.
winpkr does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Full stop. Your data is shared only with service providers that support the winpkr platform — such as payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan) and KYC verification providers — under binding confidentiality agreements.
Pakistani players on winpkr have clear rights over their personal data — including the right to access a copy of it, request corrections, object to certain processing, and in appropriate circumstances, request deletion. These rights can be exercised by contacting winpkr support via live chat or email at any time.
winpkr retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying our licence obligations and legal requirements. KYC documentation is retained for a minimum of five years following account closure, as required by anti-money laundering regulations applicable to licensed gaming operators.
In the event of a personal data breach that is likely to result in a risk to your rights or interests, winpkr will notify affected players without undue delay. We maintain an incident response plan and conduct regular security reviews of our data infrastructure to minimise the likelihood and impact of any such event.
1.1 For the purposes of this Privacy Policy, the data controller — the entity responsible for deciding how and why your personal data is processed — is the winpkr operating entity, which holds the international gaming licence under which winpkr.ws operates. The winpkr operating entity is identified in the licence documentation available on the About Us page.
1.2 By registering an account on winpkr or otherwise using any winpkr service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
1.3 All references to "winpkr", "we", "us", or "our" in this Privacy Policy refer to the winpkr data controller entity described above and its authorised data processors acting on its behalf.
If you have questions about who controls your data, please contact winpkr support via live chat or at support@winpkr.ws. We respond to all data-related enquiries within 48 hours.
2.1 winpkr collects personal data from Pakistani players through the following channels: account registration, KYC verification submissions, deposits and withdrawals, gameplay activity, customer support interactions, and automated technical data collected when you access the winpkr platform.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality | Registration form, KYC submission |
| Contact Data | Email address, mobile number, residential address (city, province) | Registration form, account updates |
| Financial Data | JazzCash/EasyPaisa account number, bank account details, transaction history in PKR | Deposit/withdrawal flows, payment processor |
| KYC Documents | CNIC copy, passport scan, proof of address, selfie verification | KYC verification submission |
| Gaming Activity | Bets placed, games played, session durations, win/loss records, responsible gaming tool usage | Platform activity logs |
| Technical Data | IP address, device type, browser type, operating system, referring URL | Automated collection on platform access |
| Communications Data | Live chat transcripts, support email correspondence, complaint records | Customer support interactions |
| Marketing Preferences | Opt-in/opt-out status for email and SMS promotions | Registration, account settings |
2.3 winpkr does not collect or process sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, biometric data (other than where voluntarily submitted as part of KYC selfie verification), or health data — except where directly relevant to a responsible gaming assessment conducted with a player's consent.
3.1 winpkr processes your personal data for the following purposes, each of which rests on a specific legal basis:
3.2 winpkr will not use your personal data for any purpose that is incompatible with the purposes described above without first notifying you and, where required, obtaining your consent.
4.1 winpkr does not sell, rent, or trade your personal data to any third party for that party's own marketing or commercial purposes.
4.2 winpkr shares personal data with the following categories of third-party service providers, each of whom is bound by contractual data protection obligations:
4.3 In the event that winpkr's operating entity is acquired by or merged with another organisation, your personal data may be transferred to the acquiring entity as part of the transaction. winpkr will notify affected players before such a transfer occurs and will ensure that the receiving entity provides equivalent data protection commitments.
5.1 winpkr retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, including satisfying legal, regulatory, and licence obligations. The following retention periods apply as a general guide:
5.2 Where personal data is retained solely to satisfy a legal or regulatory obligation after it would otherwise have been deleted, winpkr applies access restrictions to that data so that it is used only for the compliance purpose for which it is retained.
6.1 winpkr implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
6.2 Whilst winpkr takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own winpkr account credentials. If you suspect your account has been compromised, contact winpkr support via live chat immediately.
winpkr will never ask for your account password via email, SMS, or live chat. Any communication claiming to be from winpkr that requests your password should be treated as fraudulent and reported to support immediately.
7.1 winpkr uses cookies and similar tracking technologies on the winpkr Platform for the following purposes:
7.2 You can manage your cookie preferences at any time via the cookie settings link in the winpkr Platform footer. Note that disabling performance cookies does not affect Platform functionality. Disabling essential cookies may prevent you from logging in or completing transactions.
7.3 winpkr does not use third-party advertising cookies or behavioural retargeting cookies that track your activity across websites outside the winpkr Platform.
8.1 Pakistani players using winpkr have the following rights in relation to their personal data. These rights may be subject to certain legal limitations — for example, we cannot delete data that we are legally required to retain for AML compliance.
Request a copy of the personal data winpkr holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion of your data where there is no legitimate reason for us to continue processing it.
Request that winpkr restrict processing of your data in certain circumstances.
Receive your personal data in a structured, machine-readable format.
Object to processing based on winpkr's legitimate interests, including direct marketing.
Withdraw any consent you have given at any time, without affecting past processing.
Lodge a complaint with the relevant regulatory authority if you believe your rights have been violated.
8.2 To exercise any of the above rights, contact winpkr support via live chat on the Platform or by email at support@winpkr.ws. winpkr will respond to all data rights requests within 30 days. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, in which case we will notify you accordingly.
8.3 winpkr may need to verify your identity before processing a data rights request in order to prevent fraudulent access to another player's personal data. We may ask you to confirm details that match your registered account as part of this verification process.
9.1 winpkr is strictly for adults aged 21 and above. winpkr does not knowingly collect or process personal data of any individual under the age of 21.
9.2 Where winpkr identifies that an account has been registered by a person under the age of 21, the account will be immediately suspended, all associated Bets will be voided, and any deposited funds will be returned to the payment method used. winpkr will not retain the personal data of underage users beyond the period necessary to process the account closure and fund return.
9.3 If you are a parent or guardian and believe that a minor in your household has registered a winpkr account, please contact winpkr support via live chat immediately. winpkr takes underage gaming seriously and will act on all credible reports promptly.
10.1 winpkr may send you promotional communications — including cricket betting offers, bonus notifications, new game announcements, and VIP programme updates — by email or SMS, but only where you have opted in to receive such communications at registration or subsequently via your account settings.
10.2 You may withdraw your consent to receive marketing communications at any time by:
10.3 Withdrawing consent from marketing communications will not affect your ability to use the winpkr Platform, and you will continue to receive essential transactional communications (e.g., deposit confirmations, withdrawal notifications, account security alerts) regardless of your marketing preference setting.
10.4 winpkr will not send marketing communications to Pakistani players who are on an active cooling-off period or who have initiated a self-exclusion request. This restriction takes effect immediately upon activation of such a responsible gaming tool.
11.1 winpkr operates under an international gaming licence. Personal data collected from Pakistani players may be transferred to, stored in, or processed in countries outside Pakistan where winpkr's data processors and service providers are located.
11.2 Where personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection to the standards applicable under winpkr's licence, winpkr will implement appropriate safeguards — such as standard contractual clauses or binding corporate rules — to ensure that your personal data remains protected to a standard consistent with this Privacy Policy.
11.3 By using the winpkr Platform, you acknowledge that your personal data may be transferred and processed outside Pakistan in the manner described above.
12.1 winpkr reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or licence requirements. The effective date at the top of this document indicates when the current version came into force.
12.2 Where a change to this Privacy Policy materially affects how we process your personal data or your rights in relation to it, winpkr will notify you via email to your registered address and via a notice on the winpkr Platform at least 14 days before the change takes effect. Continued use of the Platform following that notification constitutes acceptance of the updated Privacy Policy.
12.3 Previous versions of the winpkr Privacy Policy are retained in our records and are available on request to any player who wishes to review the history of changes.
13.1 For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by winpkr, please contact us through the following channels:
13.2 If you believe that winpkr has not handled your personal data in accordance with this Privacy Policy or applicable data protection obligations, you have the right to lodge a complaint with the relevant supervisory or regulatory authority. Details of the relevant authority are available via the winpkr About Us page, which contains winpkr's current licence and regulatory contact information.
13.3 winpkr encourages players to contact us directly in the first instance before escalating to a regulatory authority, as we are committed to resolving data-related concerns promptly and transparently.
Licensed, encrypted, and built for Pakistani players. Your personal data is protected by design at winpkr — so you can focus on cricket betting and casino gaming with confidence.